Attend Outside Lands as a VIP

- Tickets may not be re-sold or bartered. The sale or barter or attempted sale or barter of any ticket obtained through MileagePlus Exclusives is expressly prohibited. Any ticket transferred in violation of this rule may be confiscated or canceled

- What items are NOT permitted at the festival?

Not Permitted:

• Non-clear backpacks and bags larger than 6"x8"x3"

• Drawstring backpacks

• Weapons of any kinds (including pocket knives)

• Illegal substances

• Glow-sticks (glow bracelets and necklaces are permitted)

• Alcohol (will be sold at the festival)

• Glass or cans of ANY kind

• Video or audio recording equipment (including GoPros - no video recording will be allowed)

• Professional still camera equipment with a detachable lens longer than 2 inches, tripods, big zooms, or commercial use rigs

• Skateboards, scooters or personal motorized vehicles

• Bicycles (not allowed inside festival grounds)

• Strollers, wagons or carts of any kind

• Hammocks or slack lines

• Fireworks and explosives

• Instruments and laser pointers

• Umbrellas

• Selfie sticks of ANY kind, including GoPro sticks

• Spray paint, large markers or Aerosol cans

• Picnic baskets

• Coolers

• Liquids (excluding personal sized hand sanitizers, which will be permitted)

• Lawn furniture or any chairs with legs

• Large inflatables

• Tents

• Pets (except service animals)

• Drones

• Totems or flags

• Threatening signs or apparel

• American Indian Headdresses

• No illegal vending is permitted (no unauthorized or unlicensed vendors are allowed)

Delivery Time:

Once the Auction closes for an item, you will be notified if your bid was successful via email and asked to check out by accurately and completely filling out your best contact and shipping information. If you do not check-out within 48 hours your item may be forfeited and awarded to the next highest bidder. You will also be contacted by a United representative within 5 business days with more information on your package, unless otherwise specified in the product description.

A physical mailing address within the 48 United States is required to bid on this item. Ships to U.S. 48 only. Cannot ship to a P.O. Box. For additional information, please refer to the Auction rules & restrictions. Return policy: Once a bid has been placed you cannot retract it. Except as otherwise determined by United Air Lines, Inc., in its sole discretion, no refunds will be provided on any Auction item. If for any reason an item is received damaged, becomes unavailable, or cannot be fulfilled in whole or in part, United Air Lines, Inc. reserves the right in its sole discretion to offer a concession to impacted members. Privacy policy: Any personal data received through your online transaction will be kept confidential and may only be used to process and complete the required transaction.

Auction Rules:

To participate in an auction, the number of award miles in your account should be at least equal to the Current bid per item. Enter the total number of Award Miles you want to bid in 'My max bid'. After placing your bid, you may follow the auction at the 'My auction account' page. If you win the auction, you will be notified via email and your account will be automatically debited for the amount of Award Miles you had bid. No miles will be deducted from your account before the end of the auction.

Quantity

The quantity (number of items) available in this Auction is 1. You may not bid for more than one item. Bid per item Based on the current Winning bid, the system calculates the required minimum bid amount for your bid to become the Winning bid. Your bid must be equal or higher than the required minimum bid shown in the field \'My max bid\'. If your bid is higher than the required minimum, the system will automatically increase the bid on your behalf, using only as much of your Maximum bid as is required to keep you in the winning lot. 

The Maximum bid is the highest price in award miles you are willing to pay for the item, however you won\'t necessarily use the full amount of your maximum bid. Your maximum bid will be kept confidential. Winning bid The Winning bid is the highest bid among all bids received so far. Every bid placed replaces the current Winning bid. When the auction ends, the member holding the Winning bid will be the winner. Bid history In the Bid history, all bids that have been placed so far for the item are listed in reverse chronology. The current winning bid can be viewed by clicking "Show Winning Bids".

What are the festival hours?

Friday, August 11 and Saturday, August 12
Festival Gates Open - 11:00AM
Music Starts - 12:00PM
Music Ends - 10:00PM

Sunday, August 13
Festival Gates Open - 11:00AM
Music Starts - 12:00PM
Music Ends - 9:40PM

Is there a mobile app?

Yes! Download the Outside Lands mobile app for iOS and for Android.

Is Outside Lands all ages?

Yes, Outside Lands is an all ages event. We strive to make Outside Lands a safe and unforgettable experience for each and every attendee.

What is the bag policy at Outside Lands?

While we would prefer that fans come bag free, we realize that is not always possible. Help us to help you enjoy the festival by only bringing the following types and size bags:

• Backpacks and bags larger than 6” x 8” x 3” made of clear plastic, clear vinyl, or clear PVC

• Small bags, fanny-packs, purses up to 6” X 8” X 3” (do not have to be clear)

• Empty dedicated hydration packs with a bladder capacity of under 2.5L/150 in. and no more than one additional pocket. Standard size backpacks with hydration bladders will not be permitted.

Can I leave the festival and return the same day?

In general, re-entry is not allowed. You may enter the festival gates once each day. However, if you absolutely must leave the festival and need to return the same day, you must speak with a Supervisor at any festival entrance/exit BEFORE LEAVING to be scanned out.