Auction: Houston Ballet Nutcracker Market preview party

Offer terms and conditions

Offer valid until ten (10) days prior to date of performance, as stated in this email, while supplies last. Ticket package price does not include airfare, accommodations, ground transportation, unscheduled meals or purchases such as gifts or memorabilia. Tickets are limited, available on a first-come, first-served basis and only available while supplies last. Limit of 1 package, which includes four (4) tickets, per MileagePlus account. Offer is nonrefundable. Tickets are transferable at any time. Upon booking, miles will be deducted automatically from purchaser's MileagePlus account and full payment in miles must be completed at time of booking. Show times and dates are subject to change. Offer cannot be combined with any other offer or discount. Tickets may not be resold. Void where prohibited.

Limitation of liability

Event tickets are subject to terms and conditions as specified by ticket issuer. Participant agrees to comply with all applicable venue regulations with respect to the ticket offer. In redeeming this offer, participant, on behalf of himself/herself and his/her immediate family members (spouse, parents, children and siblings and their spouses) and individuals living in the same households of such participants, whether or not related, agrees to release and hold harmless officers, directors, employees, agents, and assigns of United Airlines, Inc., MileagePlus Holdings, LLC,. and their respective parents, subsidiaries, successors, affiliates, and related companies, client financial institutions, prize suppliers, and advertising, promotion and marketing agencies (collectively, the "Released Parties") from any and all liability or damage of any kind (including personal injury) resulting from or arising from participation in the event or acceptance, possession, use, misuse or nonuse of the offer (including any travel or travel-related activity thereto).

Terms and conditions

Through this redemption type, you have the possibility to redeem miles by bidding on the offered experiences or merchandise by auction. Decisions as to what constitutes a qualifying bid, as well as exceptions, will be made at the sole discretion of MileagePlus, its affiliates or its services provider. Although these rules refer to the term "auction," it is important to note that neither MileagePlus nor its services provider is an "auctioneer" in the traditional sense. Instead, MileagePlus allows you to bid on and purchase experiences and merchandise offered by MileagePlus or third-party experience providers on the MileagePlus site using mileage bids in an auction-style format commonly referred to as "auction." For specific bidding rules, and purchase information, visit auctions.mileageplus.com.

Void where prohibited. For additional terms and conditions, visit auctions.mileageplus.com/Home/Terms.

MileagePlus terms and conditions
Miles accrued, awards and benefits issued are subject to change and are subject to the rules of the United MileagePlus program, including without limitation the Premier® program (the "MileagePlus Program"), which are expressly incorporated herein. United® may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. Taxes and fees related to award travel are the responsibility of the member. Bonus award miles, award miles and any other miles earned through non-flight activity do not count toward qualification for Premier status unless expressly stated otherwise. The accumulation of mileage or Premier status or any other status does not entitle members to any vested rights with respect to the MileagePlus Program. All calculations made in connection with the MileagePlus Program, including without limitation with respect to the accumulation of mileage and the satisfaction of the qualification requirements for Premier status, will be made by United Airlines and MileagePlus in their discretion and such calculations will be considered final. Information in this communication that relates to the MileagePlus Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important, and is qualified in its entirety by reference to all of the information on the united.com website and the MileagePlus Program rules. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to united.com.

This package for auction is for four (4). For further details on the auction and auction process, visit exclusives.mileageplus.com/Home/Terms.

Delivery time: Once the auction closes for an item, you will be notified if your bid was successful via email and asked to check out by accurately and completely filling out your best contact and shipping information. If you do not check out within 48 hours, your item may be forfeited and awarded to the next highest bidder. For additional information, please refer to the auction rules and restrictions.

Return policy: Once a bid has been placed, you cannot retract it. Except as otherwise determined by United Airlines, Inc., in its sole discretion, no refunds will be provided on any auction item. If for any reason an item is received damaged, becomes unavailable, or cannot be fulfilled in whole or in part, United Airlines, Inc., reserves the right in its sole discretion to offer a concession to affected members.

Privacy policy: Any personal data received through your online transaction will be kept confidential and may only be used to process and complete the required transaction.

Auction rules: To participate in an auction, the number of award miles in your account should be at least equal to the current bid per item. Enter the total number of award miles you want to bid in "My max bid." After placing your bid, you may follow the auction at the "My auction account" page. If you win the auction, you will be notified via email and your account will be automatically debited for the amount of award miles you had bid. No miles will be deducted from your account before the end of the auction.

Quantity: The quantity (number of items) available in this auction is one (1). You may not bid for more than one item. Bid per item is based on the current winning bid; the system calculates the required minimum bid amount for your bid to become the winning bid. Your bid must be equal to or higher than the required minimum bid shown in the field "My max bid." If your bid is higher than the required minimum, the system will automatically increase the bid on your behalf, using only as much of your maximum bid as is required to keep you in the winning lot. The maximum bid is the highest price in award miles you are willing to pay for the item; however, you won't necessarily use the full amount of your maximum bid. Your maximum bid will be kept confidential.

Winning bid: The winning bid is the highest bid among all bids received so far. Every bid placed replaces the current winning bid. When the auction ends, the member holding the winning bid will be the winner.

Bid history: In the bid history, all bids that have been placed so far for the item are listed in reverse chronology. The current winning bid can be viewed by clicking "Show winning bids."

What if I do not have a United MileagePlus credit card?

To learn more about United MileagePlus credit cards and how to get a card, visit united.com/web/en-US/content/products/chase/default.aspx

How will I receive the tickets?

After the miles have been deducted from your MileagePlus account, tickets will be sent via FedEx to the address associated to your MileagePlus account. Please allow up to 48 hours after the event listing closes for us to contact you.

Can I have the tickets sent to a different shipping address?

Yes. Before purchasing, sign in to your MileagePlus account on united.com. Scroll down to the "Profile" section of the "My Account" page and edit your address.

Are taxes and gratuities included in the price?

Yes.

What additional charges might I incur?

• Transportation to/from the NRG Center
• Other activities and services not listed in the package description

Are tickets transferable?

Yes, tickets can be transferred as a gift. Please allow up to 48 hours after the event listing closes for us to contact you. At that time, please provide the name of the recipients and/or guests.  

Do you offer refunds?

No, all purchases are nonrefundable.

How can I cancel?

All purchases are nonrefundable – no cancellations.

What if I have additional questions?

Call (800) 910-3582 and leave a detailed message or complete the Cardmember Support Form. A member of our team will respond as soon as possible.