2024 Sundance Film Festival: Opening Weekend

Availability. Purchaser and guest are responsible for being 30 minutes early to all screenings. If late to a screening, tickets will be distributed to a waitlist. Tickets do not guarantee entry.

Age limit. You must be at least 18 years of age to purchase.

Viewer discretion. Films are not rated; viewer discretion is advised.

Transfers. Tickets may not be re-sold or bartered. The sale or barter or attempted sale or barter of any ticket obtained is expressly prohibited.

Refunds. No refunds or exchanges permitted.

Rules. All theater/venue rules apply. If for any reason the purchaser or guest is asked to leave the theatre by theater management, no refunds will be issued

Copyright. Cameras and recording devices are strictly prohibited. Sundance Institute cooperates with local, state, and federal law enforcement on all piracy-related enforcement.

Additional charges. Tickets do not include parking or concession purchases.

Delivery Time:

Once the Auction closes for an item, you will be notified if your bid was successful via email and asked to check out by accurately and completely filling out your best contact and shipping information. If you do not check-out within 48 hours your item may be forfeited and awarded to the next highest bidder. You will also be contacted by a United representative within 5 business days with more information on your package, unless otherwise specified in the product description. 

Return policy: Once a bid has been placed you cannot retract it. Except as otherwise determined by United Air Lines, Inc., in its sole discretion, no refunds will be provided on any Auction item. If for any reason an item is received damaged, becomes unavailable, or cannot be fulfilled in whole or in part, United Air Lines, Inc. reserves the right in its sole discretion to offer a concession to impacted members. Privacy policy: Any personal data received through your online transaction will be kept confidential and may only be used to process and complete the required transaction.

Auction Rules:

To participate in an auction, the number of award miles in your account should be at least equal to the Current bid per item. Enter the total number of Award Miles you want to bid in 'My max bid'. After placing your bid, you may follow the auction at the 'My auction account' page. If you win the auction, you will be notified via email and your account will be automatically debited for the amount of Award Miles you had bid. No miles will be deducted from your account before the end of the auction.

Quantity

The quantity (number of items) available in this Auction is 1. You may not bid for more than one item. Bid per item Based on the current Winning bid, the system calculates the required minimum bid amount for your bid to become the Winning bid. Your bid must be equal or higher than the required minimum bid shown in the field \'My max bid\'. If your bid is higher than the required minimum, the system will automatically increase the bid on your behalf, using only as much of your Maximum bid as is required to keep you in the winning lot. 

The Maximum bid is the highest price in award miles you are willing to pay for the item, however you won\'t necessarily use the full amount of your maximum bid. Your maximum bid will be kept confidential. Winning bid The Winning bid is the highest bid among all bids received so far. Every bid placed replaces the current Winning bid. When the auction ends, the member holding the Winning bid will be the winner. Bid history In the Bid history, all bids that have been placed so far for the item are listed in reverse chronology. The current winning bid can be viewed by clicking "Show Winning Bids".

What if I do not have enough MileagePlus award miles? 

You can buy up to 150,000 miles per account every calendar year through Personal Miles; Miles are available in increments of 1,000, with a minimum purchase of 2,000 miles per transaction, up to a maximum of 100,000 miles, and in increments of 5,000 up to a maximum of 150,000 miles. Please allow up to 48 hours for miles to post to your MileagePlus account. Miles purchased are nonrefundable. To learn more about buying miles, click HERE. 

Do you offer refunds? 

No, all purchases are non-refundable. 

How will I receive my item?

Tickets will be transferred from the MileagePlus Exclusives team to the winner via email. If the email address receiving the ticket(s) does not already have a Sundance.org account associated with it, the recipient will be prompted to create one.

What if I have additional questions about accessing my tickets, scheduling, or festival logistics?

Theatres will have ticketing agents on site to assist with accessing tickets. It is also advisable that winners download the Sundance app in advance of attending. For more information, you can visit the Sundance Film Festival website here for more FAQs and to reach the Sundance Film Festival customer service team.