Cardmember Exclusive: Discover Cartagena on United's inaugural flight

• Non-refundable: Once redeemed with miles, this experience cannot be returned, refunded, or exchanged.
• No resale: Tickets may not be re-sold or bartered. The sale or barter or attempted sale or barter of any ticket obtained in the Auction is expressly prohibited. Any ticket transferred in violation of this rule may be confiscated or canceled.
• Cancellation: United reserves the right to cancel or reschedule the event due to unforeseen circumstances. In the event of cancellation, participants will be notified via email and given further instructions.

Travel must originate and end in the 48 contiguous United States or Washington D.C. Outbound flight destination and return flight point of origin must be directly served by United Airlines, travel on partner airlines is not permitted.

All travelers must be 21+ and have a valid passport.

• Attendees are responsible for their own expenses except for those specifically referenced.

• Itinerary is subject to change at the sole discretion of United Airlines.

Miles accrued, awards, and benefits issued are subject to change and are subject to the rules of the United MileagePlus® program, including without limitation the Premier® program, (the "MileagePlus Program") which are expressly incorporated herein. United® may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to united.com.

Please review the MileagePlus Exclusives Terms & Conditions. 

Rules for the MileagePlus Program can be viewed here.

Delivery Time

Once the auction closes for an item, you will be notified if your bid was successful via email and asked to check out by accurately and completely filling out your best contact and shipping information. If you do not check-out within 48 hours your item may be forfeited and awarded to the next highest bidder. You will also be contacted by a United representative within 5 business days with more information on your package, unless otherwise specified in the product description.

A physical mailing address within the 48 United States is required to bid on this item. Ships to U.S. 48 only. Cannot ship to a P.O. Box. For additional information, please refer to the Auction rules & restrictions.

Return Policy

Once a bid has been placed you cannot retract it. Except as otherwise determined by United Airlines, Inc., in its sole discretion, no refunds will be provided on any auction item. If for any reason an item is received damaged, becomes unavailable, or cannot be fulfilled in whole or in part, United Airlines, Inc. reserves the right in its sole discretion to offer a concession to impacted members.

Privacy Policy

Any personal data received through your online transaction will be kept confidential and may only be used to process and complete the required transaction.

Auction Rules

To participate in an auction, the number of award miles in your account should be at least equal to the current bid per item. Enter the total number of Award Miles you want to bid in 'My max bid'. After placing your bid, you may follow the auction at the 'My auction account' page. If you win the auction, you will be notified via email and your account will be automatically debited for Award Miles you had bid. No miles will be deducted from your account before the end of the auction.

Quantity

The quantity available is stated on the auction page. You may not bid for more than allowable quantity. Bid per package based on the current winning bid, the system calculates the required minimum bid amount for your bid to become the winning bid. Your bid must be equal or higher than the required minimum bid shown in the field \'My max bid\'. If your bid is higher than the required minimum, the system will automatically increase the bid on your behalf, using only as much of your maximum bid as is required to keep you in the winning lot.

The maximum bid is the highest price in award miles you are willing to pay for the item, however you won't necessarily use the full amount of your maximum bid. Your maximum bid will be kept confidential.

What if I do not have enough MileagePlus award miles?

You can buy up to 150,000 miles per account every calendar year through Personal Miles; Miles are available in increments of 1,000, with a minimum purchase of 2,000 miles per transaction, up to a maximum of 100,000 miles, and in increments of 5,000 up to a maximum of 150,000 miles. Please allow up to 48 hours for miles to post to your MileagePlus account. Miles purchased are nonrefundable. To learn more about buying miles, click HERE.

Do you offer refunds?

No, all purchases are non-refundable.

Are taxes and gratuities included in the price?

Yes, taxes and gratuities are included in the price.

Please note, there is not a phone number for inquiries and questions related to the MileagePlus Exclusives or MileagePlus Cardmember Exclusives offers program. All inquiries must be submitted via the contact us form.